Frequently Asked Questions
Your Local Plumbing Experts in the Midland-Odessa Area
At Mr. Plumbgood, we know that when a plumbing problem hits, you need answers fast. That's why we've put together this list of frequently asked questions to help you understand our services, our process, and why we're the right choice for your plumbing needs. If you have a question that isn't answered here, don't hesitate to give us a call at (432) 967-6732. We're always happy to help.
General Plumbing Questions
What services do you offer?
We are a full-service plumbing company for both residential and commercial properties. Our services include pipe repairs, drain cleaning, water heater installation (tankless and traditional), plumbing fixture installation, re-piping, sewer line repairs, and more. We also specialize in emergency plumbing services for urgent issues.
What areas do you serve?
We proudly serve the greater Midland-Odessa area, including Odessa, Big Spring, and the surrounding communities.
Why should I choose Mr. Plumbgood?
We are a trusted local plumbing company committed to quality, reliability, and professionalism. Our experienced team uses the latest tools and technology to provide efficient and long-lasting solutions. We offer prompt, courteous service and stand by our work.
Do you offer free estimates?
Yes, we offer free estimates on our plumbing services. Contact us today to discuss your project, and we'll provide a transparent quote.
How do I know if I have a plumbing emergency?
A plumbing emergency is any issue that can cause significant property damage or poses a health risk. This includes burst pipes, major leaks, overflowing toilets, or a gas leak. If you have a major issue that can't wait for a regular appointment, it's considered an emergency, and you should call us right away.
What is the benefit of a professional plumbing inspection?
A professional plumbing inspection can help you catch small problems before they become big, expensive emergencies. We can identify issues like aging pipes, hidden leaks, or potential blockages, helping you save money on costly repairs down the road and extending the life of your plumbing system.
My water heater is broken. Do I need to repair it or replace it?
This depends on several factors, including the age of your water heater, the severity of the problem, and the cost of the repair. If your water heater is over 10 years old or requires a major, costly repair, replacement is often the more economical choice in the long run. We can help you assess your system and recommend the best course of action.
What is re-piping, and when is it necessary?
Re-piping is the process of replacing the entire plumbing system in your home or a section of it. This is typically needed when old pipes, such as galvanized steel, have deteriorated, causing frequent leaks, rust-colored water, or low water pressure.
Can you install a tankless water heater?
Yes, we specialize in tankless water heater installations. These systems provide a continuous supply of hot water and can be more energy-efficient than traditional water heaters. We can help you determine if a tankless system is a good fit for your home or business.
How can I tell if my pipes are leaking?
Signs of a hidden leak can include a sudden increase in your water bill, damp spots on walls or ceilings, the sound of running water when no fixtures are in use, or a musty odor. If you suspect a leak, it's important to call a professional plumber to locate and repair it before it causes serious damage.
Do you handle sewer line issues?
Yes, our team is equipped to handle both sewer line repairs and replacements. We use advanced diagnostic tools to locate and fix issues like cracks, clogs, or tree root infiltration, ensuring your sewer system functions correctly.
Plumbing Repair & Installation Questions
Emergency Plumbing Services
Are your emergency plumbing services available 24/7?
Yes. We understand that plumbing emergencies don't happen on a schedule. Our emergency plumbing services are available around the clock, 24/7, to respond to urgent issues in both residential and commercial properties.
What should I do if a pipe bursts?
The first thing you should do is turn off the main water supply to your home. This will minimize water damage. Then, immediately call us for emergency plumbing repair. We will dispatch a technician to your location as quickly as possible to fix the problem.
How quickly can you respond to an emergency?
We pride ourselves on providing prompt and reliable service. When you call us with an emergency, we prioritize your call and dispatch a skilled plumber to your location as quickly as possible to prevent further damage.
Do you handle commercial plumbing emergencies?
Yes, we provide fast and reliable emergency services for businesses as well. We understand that a plumbing issue can disrupt your business, so we work efficiently to get your system back in working order.
My toilet is overflowing and won't stop. What should I do?
First, try to turn off the water supply to the toilet by locating the shut-off valve at the base of the toilet and turning it clockwise. If you can't find it or it doesn't work, turn off the main water supply to your home. Then, give us a call right away for professional assistance.
Have a question we didn't answer?
Contact us today to speak with a plumbing expert and get the solutions you need.